Bpm’online Service

Bpm’online service is a cloud application with out-of-the-box processes for full-cycle service management

Product features

  • 360° customer view
  • Omnichannel communications
  • Unified customer database
  • Contact center
  • Case management
  • Request management
  • Problem management
  • Change management
  • Release management
  • Service catalogue
  • Service level management
  • Configuration management
  • Business process management
  • Knowledge management
  • Synchronization and integration
  • System designer

Engaging interface that users love!

Enjoy working with the modern, streamlined user interface that is free from redundant information, keeping you focused only on what’s relevant. The bpm’online marketing application has a social look and feel and delivers the same user experience no matter what device it is used on: laptop, tablet or smartphone

Try the 14-day free trial and explore the powerful capabilities of bpm’online service