Financial Services

Retail and corporate bank sales and marketing automation; bank front-office and contact center management; lending processes automation – from application to loan origination; debt collection

Professional Services

Billing management; planning and managing projects by roles, terms, stages, time planned vs actually spent; human capital management

Retail

Automating retail loyalty programs of any complexity, managing marketing campaigns, and analyzing campaign efficiency; customer journey management in B2C

Media and Advertising

Billing management, including billboards and other advertising sites management; project management

Telecommunications

Efficient communication with subscribers across all channels, physical inventory management, project management; service and telemarketing contact centers automation; order management

Manufacturing, Wholesale and Distribution

Manage distribution through multiple sales channels: direct and channel sales, e-commerce, field sales and POS; order management; product catalogue management

Pharma

Field force management, segmentation and targeting, key account management, cycle activities, sales management, closed loop marketing

Real Estate

Tools for commercial and residential real estate companies to manage every step of customer interactions from leads to transactions, including listings management, request to listing matching, property search and mapping, MLS integration, deal management, transaction management

Government

Boost operational efficiency, provide exceptional level of service to citizens, centralize data and increase transparency with bpm’online’s process-driven CRM for government

Transportation and Logistics

Automate your key business processes to make data-backed decisions with bpm’online’s process-driven CRM for transportation and logistics

Find out how bpm’online’s innovative technologies can effectively manage end-to-end marketing, sales and service processes